My job is solving cold cases in our city that all leads have dried up on and we are not seeing any more progress in closing out the case or getting the suspect in custody. As time passes, evidence begins to disappear and eyewitness memory begins to fade. As time passes, resources to close the case become harder to come by.
One of the things we do to drum up interest in the case is to run segments on television shows spotlighting a suspect or trying to jog the memory of anyone who was at or around the scene of the crime, regardless how long ago the crime occurred. This seems to have marginal results, but all this was about to change thanks to the help of Securus Technologies.
Our jail had an older inmate call system in place, and we just got a face-life with a new phone system from Securus Technologies that was a game-changer. I was eager to get trained on the new phone system and LBS software because we had a telecast coming up and I wanted to see if the inmates were getting the word about what was on television. As soon as the telecast aired, the system picked up on chatter between a family member who was in jail and the suspect we had been trying to observe this month.
During the call, the inmate was warning the suspect in a coded conversation what not to do or say while the heat was on him, and how he could stay under the radar. We discovered during that call that the inmate told the suspect to make sure the evidence they were hiding was not disturbed until he got out of jail. That little call opened the flood gates for us and gave us a reason to search a new location where we uncovered the evidence the suspect desperately wanted us to never find.